top of page

Privacy Policy

Effective Date: March 13th, 2025

​

This Privacy Policy describes how DAP Services and Resources collects, uses, and discloses your information when you use our website, products, and services (collectively, the "Services").  We respect your privacy. Your phone number will be used exclusively to send you messages you opted to receive as per your consent. We do not sell or share your personal information to third parties. You can opt out of receiving these messages at any time by replying with "STOP" to any of our SMS communications.

​

What Personal Information We Collect

We may collect the following types of personal information from individuals who engage with our programs and services:
- Name, address, phone number, and email address
- Demographic information (e.g., age, gender, race, language preferences)
- Health-related data, if relevant to service delivery (e.g., medications, diagnosis, insurance)
- Emergency contact information
- SMS/text communication preferences
- Information provided via intake forms, case notes, or surveys

How We Use Personal Information

DAP Services & Resources uses personal information to:
- Coordinate care and connect you to supportive services
- Communicate with you about your case, appointments, and service updates
- Evaluate program effectiveness and improve service delivery
- Comply with legal, regulatory, and funding requirements

We do not sell or use your personal information for marketing purposes.

Who We Share Personal Information With

Your information is only shared:
- With your consent, and only with providers, partners, or agencies directly involved in your care or service delivery
- As required by law (e.g., court orders, mandatory reporting)
- With funding or audit agencies, in compliance with HIPAA and other confidentiality protections

SMS Consent and Communication

By providing your mobile phone number, you agree to receive text messages from DAP Services & Resources related to your services, appointments, and program participation.

SMS consent is not shared with third parties or affiliates for marketing purposes.
 

2. Privacy Policy
 

SMS Terms & Conditions

​

1. SMS Consent Communication:

The phone numbers collected during the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:

If you have consented to receive text messages from DAP Services and Resources you may receive conversational SMS messages related to the following: 

  •  Account Notifications: Appointment reminders

  • Customer Care: Set up appointments and follow-ups 

  • Marketing: Event registrations 

3. Message Frequency:

Message frequency may vary depending on the type of communication and on your engagement.

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ if the message is sent domestically or internationally. 

5. Opt-In Method:

You may opt in to receive conversational SMS messages from DAP Services and Resources in the following way: 

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 517.705.3581

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, reply with the word "HELP" or contact us directly at 517.705.3581

  • Visit https://www.dapservice.org/privacy-policy  to see our privacy policy and Terms and Conditions.

  • Messaging frequency may vary.

bottom of page